Service Center
- The "Tom Raper" Difference
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For over 40 years, TOM RAPER has been selling America's #1 RV brands to the world's finest customers. By providing the best selection, the best brands and the best deals, we've become America's #1 RV Dealer by selling more units than any other dealer since 1990.
While we've continually focused on our sales capabilities and manufacturer selection, we realized that for the new millennium we needed to refocus our attention on our service capabilities for our loyal customers. To demonstrate this commitment to service, in the Fall of 2000, we began construction of the area's newest and largest RV Service Facility. Opening in early May of 2001, and featuring 16,000 new square feet, TOM RAPER RVs now has the largest RV Service Complex in the Midwest - with over 80 bays.
But, a new building only demonstrates one area of our commitment. We also put all of our technicians through rigorous RVIA Certified Technical training, intensive RV manufacturer factory schools, OEM (original equipment manufacturer) schools with Onan, Dometic, Carefree and Morryde to name a few. We also invested in new state-of-the-art equipment to provide alignment, suspension analysis, oil change, brake analysis and repair, expert detail and full tire services.
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We've worked with major RV chassis and powerplant manufacturers to become certified warranty and repair centers. We continue to work with leading industry suppliers to add to this list.
Finally, we also invested in additional technicians. We now have a staff of almost 100 Service Professionals to address almost every RV service issue. While not all of our changes are complete, we're sure if you come by you'll see the difference! Come in and take a tour of our new facility and check out the following...
TOM RAPER RVs Service Center advantages:- Factory trained and RVIA Certified Technicians
- Almost 100 Service Center Professionals to serve you
- 80 Service bays with over 50,000 sq. ft. of Service area
- A full service RV Body Shop
- State-of-the-art Hunter alignment equipment
- Instant alignment diagnostic equipment
- A full OEM Parts Department and special order services
- FAST RV Oil Change featuring Valvoline products
- Online Warranty claim processing
- Motor home lifts and service pit areas and much more!
